Frequently Asked Questions
Booking & Tours
Q: How do I book a tour of the venue?
A: Tours are by appointment only. You can schedule a tour through our website or by contacting our team directly.
Q: How far in advance should I book my event?
A: We recommend booking at least 6–12 months in advance to secure your preferred date.
Q: How do I secure my event date?
A: A signed contract and a non-refundable deposit are required to reserve your date.
Pricing & Packages
Q: What is included in the rental fee?
A: Our rental includes access to the main event space, dressing rooms, standard tables and chairs, basic cleaning, and a venue manager on-site.
Q: Do you offer all-inclusive packages?
A: Yes! We offer customizable packages that can include décor, coordination, catering, and more through our preferred vendor partners.
Q: Is there a security deposit?
A: Yes. A refundable security deposit of $500 is required and will be returned after the event, provided no damages or violations occur.
Capacity & Layout
Q: What is the maximum capacity of the venue?
A: Our main space holds up to 175 guests, the studio holds 150, and both spaces combined accommodate a maximum of 250 guests.
Q: Can we use both rooms for one event?
A: Yes, both rooms can be rented together for larger or multi-part events.
Vendors & Policies
Q: Can I bring my own vendors?
A: Yes, but all outside vendors must be approved in advance and provide necessary insurance documentation. We also have a list of trusted preferred vendors available.
Q: Do you require security for events?
A: Yes. Security must be booked through the venue at a standard hourly rate. Overnight or extended coverage is also available.
Access & Setup
Q: How early can we access the venue on the day of our event?
A: Standard access begins [insert number] hours before the event start time. Early access can be arranged for an additional fee.
Q: Is there vehicle access for loading/unloading?
A: Yes. We have double doors that allow for easy loading/unloading, including access for décor teams or vendors with large equipment.
Q: Is there parking available?
A: Yes, we offer onsite parking as well as overflow options nearby. Valet services can also be arranged.
Other Common Questions
Q: Do you offer on-site coordination?
A: We offer day-of coordination packages and full planning services through our in-house planning team.
Q: Can I host both my ceremony and reception at the venue?
A: Absolutely. Our flexible layout allows for both ceremony and reception setups in one or both rooms.
Q: Do you allow outside décor or custom design?
A: Yes! You’re welcome to design the space to your vision, and you’ll also have access to our inventory of design items through our sister company.